Tek-Connect Web Development
Custom web Portals
A web portal can save time for both you and your clients. Trust Tek-Connect to build the client portal that’s perfect for your needs.
What is a Web Portal?
Unlike the magical doorways of science fiction, a web portal—also called a client portal—is simply a specialized website or app that gives your clients self-serve access to their data and any other generic information that applies to them.
A good example is a company intranet. It’s essentially a portal used by internal staff or employees and contains a range of resources that are applicable to only them.
Other common examples include parent and student portals in education, ecommerce portals for retail, and patient portals in the medical setting.
Custom-Built Web Portals
A custom built web portal is designed to meet your needs exactly. Every aspect of the project and its requirements are tailored to your business’ needs. The end result is a highly efficient tool that stands above ad-hoc or one-size fits all web portals.
What Can Your Customers Achieve with a Web Portal?
Why Go Custom?
A custom built web portal provides your business with a key strategic advantage. Not only will the look and feel support your brand, the efficiency of the data and work-flow will be maximized to save time and money for you and your users. If you are offering a service that can be supported by pre-built, open source, or configurable platform web portals, then we can help get you up and running with one of those options as well.
The Right Web Portal Can:
Simplify the client experience
Make business more efficient
Impress current and future customers
Time is money, and that certainly holds true for your clients. A portal empowers clients to get the information they need instantly via their laptop, tablet, phone, or device of choice.
The best part? A self-serve client portal frees up your staff to spend time on other tasks. Rather than answering routine questions and running reports, your staff can focus on your core business activities—saving you precious time and resources.
If you already have an adequate database, Tek-Connect can safely and securely make that data available to your clients and customers. If you need help creating a database to drive your client portal, we can take care of that, too.
A professional, branded portal is a selling point for your services, and can be a central asset in your sales and marketing efforts. It can also be presented as a cost saving feature—it reduces labor on the client side, making the net cost of your services lower than your competition.
Simplify the client experience
Time is money, and that certainly holds true for your clients. A portal empowers clients to get the information they need instantly via their laptop, tablet, phone, or device of choice.
Make business more efficient
The best part? A self-serve client portal frees up your staff to spend time on other tasks. Rather than answering routine questions and running reports, your staff can focus on your core business activities—saving you precious time and resources.
If you already have an adequate database, Tek-Connect can safely and securely make that data available to your clients and customers. If you need help creating a database to drive your client portal, we can take care of that, too.
Impress current and future customers
A professional, branded portal is a selling point for your services, and can be a central asset in your sales and marketing efforts. It can also be presented as a cost saving feature—it reduces labor on the client side, making the net cost of your services lower than your competition.
Why Choose Tek-Connect?
Though they’re worth the effort, client portals—especially purpose-built ones—can be complex. Tek-Connect’s developers have decades of experience designing, building, and integrating databases of all kinds. We understand the pitfalls and can help you avoid them.
From biotech to retail to higher education, we’ve handled a wide range of custom-built portals that still serve clients to this day.
Recent Tek-Connect Web Portal Projects:
CASE HISTORY:
Precision Measurements, Inc. (PMI)
PMI provides calibration and repair services for a wide range of electronic, mechanical, physical dimensional, analytical, and measurement equipment. They support equipment from a large array of manufacturers (OEM) as well as custom designed and built test fixtures. At any given moment PMI has thousands of pieces of client equipment at their facility, in transit, or at client locations, each with its own calibration methods and parameters.
PMI’s client portal enables customers to:
- Get status on individual items
- Download certificates
- View item history and logs
- Request and schedule calibration
- Arrange for pickup or onsite calibration
Their clients also have granular control over all logins for their account, with menu level control on which features a user may access.
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CASE HISTORY:
PBL is a Northern California based contract research organization (CRO) offering testing and research support services primarily focused on supporting the pharmaceutical (small molecules), biopharma (large molecules), and medical device industries. Specializing in microbiology, in vivo services, analytical chemistry, and cell-based in vitro bioassays, PBL is committed to helping its clients deliver lifesaving medicines and medical devices to physicians and patients who need them.
Their operation is highly data intensive, with each test batch generating hundreds or even thousands of data points—all of which must be made available to their clients as quickly as possible.
In addition to test results, their portal provides information and functionality around:
- Sample submissions
- Purchase orders
- Quotes
- Projects
- Invoices
- Reports
CASE HISTORY:
UIC currently has more than 1,500 baccalaureate and graduate students, and processes some three to four hundred new applications every year. Upon acceptance, an individual program and schedule needs to be established for each new student.
To streamline their intake process, UIC needed to extend their admissions database for the College of Nursing to an extranet. The extranet is a collection of client portals, each targeting a specific step in the process. It supports the workflow of enquiry, application, recommendation, assessment, and program plans.
Each portal is accessed by relevant individuals for its particular step: applicant, administrative staff, faculty, and advisor.
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Get in Touch Today
You don’t need a massive marketing budget to streamline your web operations. Tek-Connect can build the client portal that’s right for you—on time and on budget.
To start the conversation, send us a message or give us a call at (650) 532-3340.